24 Hour Monitored Call CenterCOPS Monitoring: (800) 367-2677 Our Office M-S 10am -5pm | 586.991.5251 Our Service Email - [email protected]FAQ's▸HOW TO ADD A NEW USERPress 4 Digit Master Code + 8 + Two Digit User Number (between 02-33) + New 4 Digit New▸HOW TO DELETE AN EXISTING USER CODEPress 4 Digit Master Code + 8 + Two Digit User Number + # + 0▸HOW TO DISARM YOUR SYSTEM Enter 4 digit code then press "OFF" (1 on keypad)▸ARM TO AWAYEnter 4 digit code then press "AWAY" (2 on keypad)▸ARM TO STAYEnter 4 digit code then press "STAY" (3 on keypad)▸TURN DOOR CHIME ON/OFFMaster code then 9 (toggels between chime on/off)▸HOW TO BYPASS A ZONEMaster code -6- zone number (need to have zero first for single digit zones.▸HOW TO CLEAR AN ERRORMaster code -1(off) same as disarming panel▸HOW TO SILENCE YOUR ALARM4 digit code + 1 (twice)▸CHECK FOR OPEN ZONESPress * Key▸ACTIVATE POLICE PANIC ALARMPress and Hold Function A Key for 2 Seconds for Fire▸ACTIVATE FIRE PANIC ALARMPress and Hold Function B Key for 2 Seconds for Police▸PERFORM A COMMUNICATION TEST WIT MONITORING4 Digit Code + 5 + 1